Website Usage Terms
Acceptance of Terms
By accessing and using the Baileys website, you agree to comply with and be bound by these terms and conditions. These terms apply to all visitors, users, and others who access or use the service.
User Responsibilities
Users must ensure that their use of the website is lawful and does not infringe on the rights of others. Any unauthorized use of the website may give rise to a claim for damages and/or be a criminal offense.
Intellectual Property Rights
All content on the Baileys website, including text, graphics, logos, and images, is the property of Baileys or its content suppliers and is protected by international copyright laws.
Products
Baileys Dog Food provides premium pet nutrition and accessories. We strive to ensure accurate product descriptions, but availability, packaging, and specifications may change without notice.
Limitation of Liability
Baileys shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or its services.
Changes to Terms
Baileys reserves the right to modify these terms at any time. Users are encouraged to review the terms periodically to ensure they are aware of any changes.
Return Policy
If you’re unhappy with your order for any reason, please contact us within 2 days of delivery. We’ll review your request and get back to you as soon as possible to find the best solution.
Orders and Payments
All orders placed through our website are subject to acceptance. Payment must be completed before goods are dispatched. We reserve the right to cancel or refuse any order.
Customer Responsibilities
Customers must provide accurate information when placing orders. Products should be stored and used according to the instructions provided. Baileys is not liable for misuse of products.
Shipping Policy
Baileys currently offers local delivery and collection options only. Delivery times may vary depending on stock availability and location. We will notify customers of any unexpected delays.
Liability
Our products are formulated with care, but individual pet needs may vary. Baileys Dog Food is not responsible for indirect or consequential damages arising from product use. Always consult a veterinarian for specific dietary concerns.
Privacy
Customer information is handled in accordance with our Privacy Policy. We do not share personal data with third parties except as required to process orders.
Governing Law
These terms are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.